The Springs at Idlewild

Hawthorne manages this property adequately. The maintenance team is responsive, the building is kept clean, and fees are disclosed upfront. My renewal was 9% which is in line with Charlotte's corporate management pattern.

My move-out experience with Hawthorne was bad. They charged $425 for "carpet cleaning beyond normal use" on a carpet that was 3 years old when I moved in and 4 years old when I left. I disputed and they reduced it to $275 but would not go lower.